Comcast was taken to task by a local news station in Memphis after complaints from residents that one of its offices leaves its piles of trash bags on the curb every week, exposing customer account info. Making matters worse, the reporter said she called and left 4 messages with Comcast on Mon, and no one returned her calls (see http://www.myeyewitnessnews.com/mediacenter/local.aspx?videoID=283287). Comcast inherited the system from Time Warner Cable as part of the Adelphia transaction. "Comcast has guidelines for the proper disposal of these types of material for protecting customers’ privacy, and we’re working to make sure the recently acquired system in Memphis follows these practices," a spokeswoman told Cfax Tues.

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