Time Warner Cable Mobile Services Offers CellMaps App
By| September 27, 2010
American Roamer has announced that Time Warner Cable (TWC) Mobile Services has launched its CellMaps application. The customized application allows TWC to provide interactive Internet-based North American coverage maps for its mobile customers.
With the CellMaps application, TWC mobile customers can check service availability by using enhanced features such as a zoom function for local or regional views, including detailed street-level data; full click and drag navigation; and the ability to search for 3G and 4G service. TWC will also use the CellMaps application to assist with customer care, providing a tool for customer service representatives to query customer addresses and determine TWC coverage and available service offerings.