Time Warner Cable has announced a new service entitled "SignatureHome," targeted to top-tier subscribers. The new bundle includes technological services like whole-home DVR, wideband Internet service, Look Back, and wireless home networking.

According to a posting on its corporate blog, the SignatureHome package comes with dedicated service agents who manage the setup, phone care, online chat, and home networking for subscribers. It also includes 24-hour personalized customer care, and access to a personal solutions adviser anytime by phone.

SignatureHome caters to a growing residential market segment that places a premium on personalized service, installation and care.

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Thursday–April 16

NCTA’s Full Connectivity Spectrum

When Cory Gardner joined NCTA as CEO in September, we marveled that his first few days on the job had him on stage at SCTE TechExpo and guiding members of Congress through the exhibit hall. Turns out, he originally wasn’t supposed to be there.

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