VP, Strategic Sales
No stranger to the industry, McLaughlin worked in cable for 15 years before heading to TOA, which provides field services management solutions. This past year, she locked in several contract renewals with cable ops, including Cox and Cable One. Moving forward, she’ll continue to build relationships with providers as she works to increase productivity, reduce operational costs and enhance customer service. “My favorite part of my job is really the collaboration with our clients,” she says. “I always enjoy working with management and pushing the envelope a little to find new ways we can help them use TOA’s field service management technology to provide a fantastic customer experience.”
One thing I do to maintain that personal-professional life balance is to approach my time the same way. I schedule my personal life just like I schedule my professional life. So, if you look at my calendar, you’ll see time for me to run or swim, to see my family and to do the other things I enjoy doing. It makes achieving that balance easier, and it helps me in my professional life because I’m taking time for myself, so when it comes time to get back to work, I am happy and relaxed.