SureWest Communications has announced the release of free HD and SD TV calibration videos to its Advanced Digital TV On Demand video library. These step-by-step tutorials enable customers to modify their TV settings for optimum viewing experience. SureWest now has a collection of over 30 support videos for its phone, Internet and Digital TV services, making it easier and more efficient for customers to resolve setup and service questions.
The HD and SD calibration videos walk customers through settings such as brightness, contrast, sharpness, color and tint. Using on-screen test patterns and guided instructions, customers are able to quickly and easily adjust the settings on their TV to optimize their picture.
"We believe SureWest to be the first U.S. video service provider to offer its customers a free television calibration tutorial," said Peter Drozdoff, vice president of marketing for SureWest, in a statement. "Factory settings on TVs are typically set to stand out on show room floors, but are rarely ideal for home viewing. These calibration videos walk customers through the calibration process to ensure they are experiencing the full potential of our Advanced Digital TV service."
Existing video topics include DVR Setup and Care, DVR Operation, Video on Demand, TV and Internet Troubleshooting, and Digital Phone Features. The company continues to expand and evolve its library of support videos as new products and services are released.