Suddenlink is putting usage allowances in place for residential (non-business) Internet accounts. The allowances listed in the table below are not yet effective in all areas. Residential customers will be notified by mail and/or other means when a usage allowance has been put into place for their account.

If the maximum advertised download speed is… The monthly usage allowance will be… Compared to an average monthly usage of…
Less than 10 Mbps 150 GB 12 GB
Between 10 and 20 Mbps 250 GB 22 GB
Greater than 20 Mbps 350 GB 95 GB

Suddenlink says it is establishing usage allowances because: "Like water, the Internet is a limited resource. Usage allowances establish a fair and equitable approach to further enhancing the Internet experience for our customers."

Similar to other Internet providers that have established usage allowances, Suddenlink says very few customers exceed their monthly allowance. According to Suddenlink’s Website: "Based on historical data, we estimate our monthly allowances will be more than sufficient for 99 out of every 100 customers."?

Those customers who do exceed will receive notifications. On the third and subsequent overages, their monthly allowance will be increased in installments of 50 GB at a cost of $10 per installment.

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