Comcast SportsNet New England (CSNNE) is using a Volicon Observer Enterprise digital video monitoring and logging system for continuous off-air recording of its HD and SD channels, which are dedicated to local coverage of the Boston Celtics, Boston Bruins, Boston Red Sox, and New England Patriots sports franchises. Installed at CSNNE’s facilities in Burlington, Mass., the Volicon system is configured for 45 days of off-air recording and supports compliance and quality management tasks across the organization.??
"Historically, we’ve had a number of disparate mechanisms in place for recording our off-air signal for content and sales validation purposes. It had become tedious and time consuming to locate the right content from the right day in order to confirm that we ran the right spot or included the right promo in a show," said Sean McGuire, director of engineering at CSNNE in a statement. "We needed a much more efficient solution that would significantly increase the accessibility of recorded content. The Volicon Observer offered a reliable platform that met those requirements while also providing the monitoring functionality and usability we needed."??
Sales, traffic, programming, production, and engineering at CSNNE all use the Observer platform to resolve any quality and content issues such as discrepancies with airing of commercials or other promos. Users at their desktops simply log on via a Web browser interface, find and validate the appropriate content, and create and send clips to other internal users or customers as proof of delivery.