Sigma Systems announced at Management World 2010 that its Service Management Platform has received TM Forum certification for Order Management API and Web services-certified next-generation OSS framework. The certification establishes Sigma Systems as the first OSS provider to fully interoperate with other certified BSS and CRM vendors.

The OSS/J order management API – called Information Framework JSR-264 – is the only open standards-based API interface available for order management solution providers. This new TM Forum API eases interoperability among back-office and CRM vendors, resulting in speedier service rollouts, improved operational efficiencies and reductions in deployment costs by as much as 30 percent.

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Effros: Don’t Call Me!

All of us in the “cable/broadband/streaming video” business are once again going to be relied on by our friends and family to explain what’s going on, and what they should do now that ESPN has announced its grand plan for selling its video services directly to consumers.

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