Sigma Systems, through its partnership with GENBAND, it has deployed its Telco Services Accelerator at Bell Aliant to provide complete residential service fulfillment support of the operator’s fiber-to-the-home (FTTH) network. The FTTH project, named FibreOP, includes areas of the Canadian provinces of Nova Scotia, New Brunswick, Prince Edward Island, Newfoundland and Labrador, and is on track to pass 600,000 homes and businesses by the end of 2012.

With the Sigma Systems Service Management Platform (SMP), Bell Aliant has been able to reduce its operational silos, assisting with the delivery of residential triple-play bundles from a single OSS service fulfillment system. Recently, Bell Aliant also rolled out service fulfillment for hosted commercial VoIP services and deployed Sigma Systems’ Device Provisioning Manager (DPM) to configure and provision SIP/IP phones for business users.

The combined Sigma Systems solution gives Bell Aliant the following benefits:

  • Built-in support for Alcatel-Lucent ONTs, GENBAND softswitches and Microsoft Mediaroom for IPTV;
  • Fully integrated service order-to-activation processes, with integration to Bell Aliant’s CRM and billing system;
  • Compliance with the TM Forum’s certification for Order Management API and Web Services in a next-generation OSS (NGOSS) framework;
  • Greatly reducing the complexity of provisioning and managing multiple types of SIP and IP phones for future business VoIP services.

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