RAD Data Communications upped the equipment-sales ante today by offering a five-year repair-or-replace hardware guarantee on virtually every networking product the company sells in the United States and Canada.? ?
Explains President Uri Zilberman, “Having just celebrated 30 years of industry leadership, we want to clearly communicate our confidence in how reliably RAD equipment operates in our customers’ networks. What better way to convey it than by offering significantly extended hardware assurance? There are not many companies out there with warranties anywhere near this generous.”?
Under the five-year warranty, equipment that experiences any hardware-related failure within five years of the original date of shipment will be repaired free of charge. If it can’t be repaired, RAD will replace it.? ?
The company also will continue to offer one full year of basic support, including business-hours telephone support and free software updates – for free under its RADcare Maintenance Services program. This complimentary package is included with every piece of equipment RAD sells directly or through its network of channel partners in the U.S. and Canada. ?