The Cable Center will present an introductory class on customer care and customer experience management during its Cable Days, which will be held Oct 15-17 in conjunction with the Cable Hall of Fame dinner. — CTAM Midwest hosts a breakfast panel on wideband Sept 4, 8:30am at the Chicago Cultural Center. Panelists include Comcast‘s Dave Puckett and Fuse/MSG Media‘s Brad Samuels.

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At the FCC

The FCC Media Bureau is looking to refresh the record on closed captioning, which is nearly six years old.

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