Motorola Mobility has launched the Motorola Edge Service Assurance Software Suite, providing cable and telecom operators with a family of customer care applications for the evolving home network. The cornerstone of the new software family will be Motorola’s Edge Manager remote management software platform (formerly Motorola NBBS).

Motorola’s Edge Manager, with more than 20 million devices worldwide currently under management, is a multi-protocol management solution that supports Broadband Forum’s TR-069, SNMP, OMA-DM,WIB, Telnet and HTTP DL Server protocols. Edge Manager’s standards-based versatility gives operators expanded visibility into a range of consumer equipment (including Motorola and third-party modems, gateways, set-tops and mobile devices) and enables them to manage those devices’ usage and performance parameters from a single control point.

With superior integration capabilities into the operator’s existing OSS and billing systems, Edge Manager can efficiently scale to support tens of millions of devices in a single instance or deployment.

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Altice USA , which operates under the Optimum brand, expanded its collaboration with Google Cloud for its generative AI technology, including Google’s Customer Engagement Suite, Vertex AI platform and Gemini

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