Maxxian will demonstrate its CounterStryx tracker automation solution for automatic set-top and cable modem disabling, deletion and configuration correction at the upcoming 2010 SCTE Cable-Tec Expo in New Orleans Oct. 20-22.
The company will also demonstrate its new CounterStryx transition audit services for the identification and correction of problems during cable system conversions, including shifting from hosted conditional access (CA) services like NAS-RAC to internal CA systems; consolidating CA systems and billing subsystems following acquisitions; shifting parts of plants between CA systems; or converting to new billing systems. By tracking these processes at existing customer sites using the data from Maxxian’s CounterStryx operations center and HQ/HQX systems, the service identifies problems and corrects them before they can adversely affect cable subscribers.
Designed to improve revenue, system performance and set-top and cable modem response, CounterStryx tracker is a feature of Maxxian’s CounterStryx operations center system which identifies inappropriately authorized set-tops and cable modems that are active on conditional access (CA) systems but inactive or unknown on billing systems. It also identifies long-term inactive set-tops and modems that are unnecessarily being polled.