Senior Director, Technical Operations

Comcast Cable

Longtime Comcaster Smith is never one to rest on her laurels. Among recent accomplishments, she directed the development of ONTRAC, a national technical operations app used by 5,500 tech ops managers, supervisors and analysts. The data provides both information at the national level and drills down throughout the organization to division, region, system, supervisor, technician and work order.

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Election Security

With less than a week until the 2020 election, there’s a lot of focus on cybersecurity. Over at Charter , the company is working closely with the Cybersecurity and Infrastructure Security Agency (CISA) to

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