SVP, Regulatory & State Legislative Affairs, Comcast

Zachern has lead Comcast’s advocacy before federal agencies, including the FCC and state regulatory and legislative bodies. She is one of the most highly esteemed regulatory professionals in Washington, and as administrative co-leader of Comcast’s D.C. office, she manages more than 200 employees spread across the nation. She was recently named as a board member of the Washington Tennis & Educational Foundation. But Zachem has a playful side. She’d swap jobs for a month with a card dealer, “preferably one who deals blackjack,” she says. “I love the dynamics at a full table. There’s a fabulous mix of personalities, but it’s probably a very different take from the dealer’s perspective.”

What’s been the biggest story in cable this year?
Innovation—without a doubt. For many years cable talked about innovation but it always seemed to be more about “on the horizon” projects, but now it is a constant reality with ever-increasing Internet speeds, IP Cable, more sophisticated STBs/guides, wifi services, mobile apps, etc. It presents the industry in a much more favorable light with consumers and policymakers.
 
How do you define success in the workplace?
I define it by finding a way to yes whether its “roll-up-the-sleeves” hard work, thinking outside the box, spending the time to know your critics, and developing solid answers to their criticism, or finding the true facts to build your case. You need to do all that is possible to be positive and productive. There will of course be times when the answer is “no” and all will accept and support that answer if they know that you get to “yes’ most of the time.
 
Who would you want to swap jobs with for a month and why?

I’d like to be a card dealer, preferably one who deals blackjack. I love the dynamics at a full table. There’s a fabulous mix of personalities, but it’s probably a very different take from the dealer’s perspective. I’d love to see that. Plus, it’d be fun to win!

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