IneoQuest Technologies has announced end-to-end product solutions that incorporate program availability, a key performance indicator for video distribution as described in the recently published (SCTE) 168-6 2010 “Recommended Practice for Monitoring Multimedia Distribution Quality."
Using program availability as a standard measurement, video service providers can continuously monitor and report on delivery network performance and device reliability for quality of service (QoS) improvements, operational cost control and service level agreement (SLA) management.?
The SCTE’s newly approved industry practice for monitoring recommends ‘availability’ as the common language for measuring the quality of video delivery. Its performance target for high availability requires that a subscriber not experience any more than six (HD) to 24 (SD) seconds of errors in a program for a 24-hour period.
Providers can either leverage this industry target or set their own availability objective.