The needs of small, rural cable customers were front and center at this week’s Small Cable Operators Roundtable in Dallas. Hosted by Chuck Davis, the owner of TV Cable of Grayson County, and supported by the American Cable Association, dozens of independent cable operators from Texas and neighboring states gathered to discuss and address the state of the small cable industry. Operators voiced their growing concerns over the rising cost of retransmission consent fees, the restrictions tying and bundling practices place on customer choice, the need for greater investment in broadband deployment to rural communities, and the role operators can play to support the ACA’s efforts in Washington, D.C.

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Tuesday–September 9

Comcast and Charter See Wins in Bundling, Price Locks

A tried-and-true method of scoring positive customer satisfaction is to save that user money. It’s why several providers, including Comcast and Charter, are prioritizing simplified pricing and locked-in rates for subscribers of their respective products.

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