In the States

Several Midwesterners believe Comcast was sleeping on the job this week, both literally and figuratively. Numerous pubs in Comcast’s Pittsburgh-area system have lambasted the MSO for widespread HSD outages linked to switching some 200K former Adelphia subs over to its system. The migration began Sun, and the number of affected customers is unknown. A Comcast release downplayed the problem: "A small percentage of customers are experiencing an interruption in service. We are identifying those customers and making the necessary adjustments." Meanwhile a Garden City, MI, family reported finding a Comcast worker asleep on the job… twice. The worker was purportedly photographed snoozing by a family son, who then roused him. He then fell back asleep on the son’s bed. "We do not condone what was represented in the photograph," reads a Comcast release. "The individual is no longer performing work for Comcast." The MSO labeled the man a contractor, not an employee; Comcast said it has apologized to the customer and "restored his services to his satisfaction."