FiOS TV Customers Can View Monthly Bills on TV Screens
By| July 8, 2010
Verizon’s FiOS TV subscribers now have access to My Account, the company’s latest self-help tool, enabling subscribers to view a breakdown of their monthly bills and related information.
My Account, available this week, enables FiOS TV customers to click on the following options:
- View My Bill – Provides access to the first bill estimate for new customers, and summary of the last billing statement for existing customers, including total amount due, last payment received, balance going forward, total new charges, and adjustments and credits.
- Expiring Promotions – Notifies new subscribers about promotions that are due to expire.
- Share the Network – Enables subscribers to learn about Verizon’s referral program, which offers rewards when signing up a friend or family member for Verizon services.
A self-service channel for new and existing FiOS TV subscribers, My Account can be accessed through the main menu on the FiOS TV Interactive Media Guide under the new Customer Support tab.