Cox Communications has created a technical support service for high speed Internet customers. Cox is offering its Cox Tech Solutions (CTS) to customers in Connecticut and Rhode Island.

CTS is a team of experienced technicians providing remote and in-home Cox technical support for home networking and peripheral equipment like computers, software, and other electronic devices.

Customers can choose from different types of Cox technical support services via phone, remote log-in, or in-home visits. In addition, they also have the option of subscribing to a premium service, which includes:

  • Resolution of computer crashes and removal of viruses or spyware;
  • Installing and configuring new PC applications or peripheral devices;
  • Configuration or repair of home networking;
  • Resolution of operating system or software error messages;
  • Other PC-related issues.

Customers who subscribe to the $14.99 monthly service plan will have access to unlimited phone and remote log-in premium technical support, as well as discounted in-home services. The plan covers the entire family – up to four computers. The subscription requires an initial home computer tune-up at a cost of $99.99.

The Daily

Subscribe
Monday–April 20

Trust, Accuracy Undercut AI’s Growth

The media space has a trust problem–and when you throw AI into the equation, it magnifies the apprehension from folks who question the validity and accuracy of what they’re viewing. The NAB Show Streaming Summit tackled the issue during Monday’s kickoff.

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

May 5
T Howard Annual Awards Dinner T. Howard Foundation Annual Awards Dinner
Jun 4
2026 Cynopsis Sports Awards Presented in partnership with Cablefax
Jul 10
2026 Top Ops AwardsTop Ops Awards Entry Deadline
Nov 3
2026 Most Powerful Women Awards2026 Most Powerful Women Awards
Full Calendar

Jobs

Seeking an INDUSTRY JOB or hiring for one?
VIEW JOBS

In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors. The result will be an even more robust industry job board, to help both employers and job seekers.

Contact us at marketing@cynopsis.com, for more information about posting a job on the website and our Jobs newsletter, sent twice weekly to 85,000 media professionals.