Cox Communications has created a technical support service for high speed Internet customers. Cox is offering its Cox Tech Solutions (CTS) to customers in Connecticut and Rhode Island.

CTS is a team of experienced technicians providing remote and in-home Cox technical support for home networking and peripheral equipment like computers, software, and other electronic devices.

Customers can choose from different types of Cox technical support services via phone, remote log-in, or in-home visits. In addition, they also have the option of subscribing to a premium service, which includes:

  • Resolution of computer crashes and removal of viruses or spyware;
  • Installing and configuring new PC applications or peripheral devices;
  • Configuration or repair of home networking;
  • Resolution of operating system or software error messages;
  • Other PC-related issues.

Customers who subscribe to the $14.99 monthly service plan will have access to unlimited phone and remote log-in premium technical support, as well as discounted in-home services. The plan covers the entire family – up to four computers. The subscription requires an initial home computer tune-up at a cost of $99.99.

The Daily

Subscribe
Wednesday–May 7

Pendulums Break

when it comes to law and regulations, particularly in telecommunications, things get a little sticky. The underlying reason given for being more averse to blatant bias or discrimination has always been, especially in the context of broadcast law, that we’re dealing with a very limited commodity: the broadcast spectrum.

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

Sep 11
2025 Faxies Awards Faxies Nominations Open! Final deadline: 4/4/25
Full Calendar

Jobs

Seeking an INDUSTRY JOB or hiring for one?
VIEW JOBS

In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors. The result will be an even more robust industry job board, to help both employers and job seekers.

Contact Carley Ashley, [email protected], for more information about posting a job on the website and our Jobs newsletter, sent twice weekly to 85,000 media professionals.