Cox Business’ voice services now include a managed IP PBX solution based on Cisco’s Small Business Communications System. Cox recently launched the Cox Managed IP PBX+ service in Oklahoma and Las Vegas.
The service provides a premise-based IP-PBX communications system. Small business customers with limited or no internal IT department are equipped with a telecommunications system that is monitored and managed by Cox Business, 24/7.
Businesses can share features between up to five networked locations, including four-digit dialing, without incurring long-distance toll charges. Applications such as a PC-integrated toolbar and soft phone allow secure access to communications features for employees working remotely.
The service is designed specifically to address small and medium businesses with less than 100 employees, many of which have limited in-house IT resources. Cox Business plans to extend the Managed IP PBX+ service to additional Cox markets in 2011.