Convergys Corporation has received a new patent from the United States Patent and Trademark Office for an innovation that improves the scalability and timing of software development.

Convergys now holds 153 patents or patents pending for advanced technology in the company’s customer management and information management lines of business.

The patent office awarded the new patent to Convergys for the creation of extensibility architecture that assists in the development of software programs for clients. Convergys created this solution to combat inherent scalability and timing issues associated with the development of advanced software applications.

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