Convergys Corporation has announced that Cox Communications has renewed its contract for Convergys Smart BSS Solutions. This is the third contract renewal in North America this year for Convergys’ cable solutions, which support eight of the top 15 cable, broadband, and satellite providers in the United States.

Convergys has been a BSS supplier to Cox Communications for 26 years. Under this renewed license agreement, Convergys will continue to provide long-term billing services to Cox’s six million residential and commercial video, voice, and data customers.

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Some Operators Ending QAM Video, Forcing IPTV Switch

While many consumers are choosing to drop traditional cable video service, a few operators, including Cable One and GCI, are giving them a push to IP video.

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