Comcast’s Xfinity Signature Support, a “personal helpdesk” service for computers, home networking equipment and other devices connected to Comcast services, is now available to more than 22 million customers across the country.
Assistance is available either as part of a monthly subscription plan or on a stand-alone basis for one-time fixes, such as virus removal or connecting printers or game consoles to wireless networks. Customers also can choose equipment protection plans that provide extended warranties for computers and flat-panel TVs.
Comcast began rolling out Signature Support earlier this year. (See Comcast Gets Into Home Technical Support Business).