CenturyLink Revamps Biz Operations
To more effectively leverage its assets to benefit business and government customers, CenturyLink Inc., which claims to be the third-largest U.S. telecom carrier, is revising its operating group structure “to better support integrated solutions for enterprise clients.”
Effective April 1, the carrier will consolidate its organizations focused on its business and government customer segments into two organizations. National and international Business Markets Group (BMG) customers, all Savvis customers and federal government customers will now be served by the Enterprise Markets Group (EMG). In-region large business customers and state and local government customers will be served by the existing Regional Markets Group (RMG). The Wholesale Markets Group (WMG) will remain in its current form.
According to President/CEO Glen F. Post III, "These organizational changes will allow us to more effectively leverage the strategic assets from our recent acquisitions of Embarq, Qwest and Savvis to better serve our business and government customers. RMG and EMG will offer a full portfolio of services from voice to broadband to IT services, including colocation, managed hosting and cloud services. We are adopting a more integrated approach, which will help us serve our customers more effectively."
RMG will serve small businesses to regional enterprise customers that operate predominantly in the company’s local operating regions as well as local and state government agencies in those local service areas. EMG will serve all national and international enterprise customers and federal government agencies.
Karen Puckett, executive vice president/COO, will continue to lead RMG. Jim Ousley will serve as CEO at Savvis and president of EMG. Bill Cheek will continue as president at WMG.
