Cedar Point Communications has announced the availability of Enhanced HD Voice, a new technology that is designed to accelerate adoption and marketability of high-definition (HD) voice for service providers.
Cedar Point has released a software upgrade for its SAFARI C3 Multimedia Switching System that enhances standard voice transmission, enabling business, call center and residential customers with HD endpoints to experience superior quality on any call. The technology improves the call quality, enhances the customer experience, and increases the value of HD voice, making practical the mass deployment of HD voice services.
Because HD calls traditionally have required both the endpoints and the network to be HD-capable, Cedar Point estimates that less than 20 percent – and sometimes as little as 1 percent of calls are actually experienced in HD. Enhanced HD’s ability to convert standard voice to HD or near-HD quality removes those limitations and enables operators to fully leverage the HD processing capabilities of SAFARI C3.