NCTA has locked in Apr 1-7 (Wed-Tues) in DC and Oct 25-30 (Sun-Fri) in Denver for the 1st "Cable Connection" weeks. The Cable Show will kick off Apr 1 (co-located with CAB University). WICT‘s Leadership Conference will also begin on Apr 1, and the organization will hold a 30th anniversary celebration/reception. Apr 2 is Day 2 of the Cable Show, Cable Positive Power Awards, Day 2 WICT Leadership and marks the beginning of SCTE’s Emerging Tech conference. Apr 3: Cable Show wraps; Vanguards; NAMIC breakfast; CableLabs seminars. Apr 4: Emerging Tech concludes. Apr 5: CTAM Research Conference starts and runs through Apr 7. The fall slate begins with CTAM Summit on Oct 25. Oct 26: CableLabs sessions, NAMIC annual conference and ACC‘s Beacon Awards. Oct 27: Summit concludes; ACC Forum begins; SCTE CableTEC Expo begins; Cable Center Hall of Fame dinner and WICT member breakfast. Oct 28: NAMIC conference concludes; Kaitz Dinner. Expo will wrap up Oct 30.

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Tuesday–June 24

Verizon Unveils Changes to Help Customer Experience

Verizon introduced a litany of customer-centric enhancements across support, digital services and retail Tuesday. The mobile giant is offering customers the chance to interact with a new “Customer

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