Affinegy was selected by cable Chief Information Officers as a winner of the CIO.IT Competition at The Cable Show 2011. ??Sponsored by the National Cable and Telecommunications Association (NCTA), over 45 companies applied to present their solutions for some of cable’s greatest IT challenges. Eight finalists were chosen to present in two sessions with a winner chosen from each. (For more, see Live From The Cable Show: IT Guys Show Off).

Affinegy participated in the “Best Ideas in Cable IT Service Assurance” session with IT executives from Time Warner Cable, Bright House Networks, Suddenlink and Comcast serving as judges. The presentations were scored based on each solution’s capabilities in five areas: problem solving, revenue enhancement or expense reduction, productivity, implementation and innovation.?

Affinegy Co-Founder and CTO Art Lancaster’s session, “Driving Top Line Growth by Managing the Last 50 Feet,” focused on the significant business opportunity and strategic nature of helping subscribers manage their connected lifestyles.

“Service provider CIOs must invest in technology and business processes that enable anytime, anywhere access to a subscriber’s connected home components including computers, tablets, game consoles, DVRs, smart phones, and all content such as pictures, music, movies, and documents stored on these devices,” Lancaster explained.

Lancaster also demonstrated the Affinegy Platform, the company’s software solutions that are used in the service provider’s customer care center, their business office and by their subscribers to enable and manage their connected lives.

The Daily


Verizon Testing Enhanced Customer Service Tools

Verizon is making major upgrades to its 5G networks, and in anticipation of potential problems, it is also working on how to improve its customer service experience.

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