SVP, Customer Care, Comcast Cable

For Edmunds, people have always come first. In the office, she oversees customer care across Comcast’s largest division, affecting the lives of millions of cable-watchers daily. By focusing on transitional sales in billing and repair, she has also upped RGUs over the past year by a staggering 30%. She firmly believes in bringing aboard a diverse mix of people to teams as a sound strategy “because it is good for the business, our employees and our customers.”

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Eventful 2025 Sets Up a Busy Year Ahead

If 2025 was about positioning, 2026 is shaping up as a year of execution. That goes for the FCC, which has set the stage for spectrum auctions, broadcast ownership rules reform and heightened scrutiny of network/affiliate dynamics, as well as companies hoping to close on high-profile mergers that would reconfigure their respective industries.

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