7.THE LIFER

Why Him? Coughlin oversees the region where lawmakers not only work on legislation that could affect cable—but are often his residential customers. No pressure, right? It’s a good thing that Coughlin knows how to navigate this high-profile, under-the-microscope hornet’s nest. As he focuses on day-to-day operations, his ability to gain volunteers and support the community around him has made him an invaluable part of Comcast’s team. For example, he headed the fourth-largest Comcast Cares Day Project in the nation with more than 4,600 volunteers. Coughlin’s outlook for this year is expressed in his region-wide engagement campaign—“2013: The Year of We Own Winning.”