Why Her? In May, Comcast welcomed back New Jersey shore customers for the first time since Hurricane Sandy struck last October. Championing a team to get such a big job done only six months was a tough challenge, but Talbot’s colleagues say she was up for it. Known for her face-to-face communications skills, Talbot rallied her team as they reconstructed and upgraded 144 miles of infrastructure while also renovating customer service centers with increased staffing and weekend hours. That’s the kind of TLC that customers appreciate—and that can make a huge difference for the business.
Title: Regional SVP, Freedom Region, Comcast
Number of Years in Cable: 9
Education: Bachelor’s degree, University of Minnesota; MBA, Stanford School of Business Executive Education Program
Best Advice in 7 Words or Less: A leader never has a bad day.
Beatles or the Rolling Stones? The Stones! I’m seeing them in June here in Philly.
On a Saturday afternoon, you can find me… outside! Hiking, biking, gardening or even on our deck by the river with a good book.
Most embarrassing moment? My water broke while giving a presentation to 50 telephony engineers. Thankfully, I made it to the hospital before my son, Jeff, was born.
Dish I can make that would impress a celebrity chef: I’m from Minnesota, the land of Betty Crocker, and I make an intense chocolate cake from my grandmother’s recipe.
Favorite vacation spot? Teton Valley, Idaho, near Teton National Park. We were stationed in Wyoming when we were first married and have been vacationing there every year since. Now, our son lives there.