Former President, HBO Entertainment

HBO knows a good thing when it sees it. So it’s no surprise the network isn’t letting go of its longtime entertainment queen so fast. Naegle stepped down from her throne in September to begin a new career path at the helm of her own production company. A production company that, not coincidentally, has a first-look deal with HBO. Largely credited for helping wrest the premium net from its post-“Sopranos” slump, Naegle ushered in the next generation of classic HBO hits. And she nurtured shows like “True Blood” while helping to bring “Game of Thrones” and “Girls” into the fold. We’ll be seeing more of Naegle, trust us…

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Answering a customer’s billing question costs Conway Corp. about $10.50 when a human picks up the phone. With AI, that drops to $6.50—and 40% of callers never need a human at all.

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