Regional SVP, Twin Cities Region, Comcast Cable

With product innovation surging ahead at a breakneck pace, Comcast employees felt they were falling behind in product knowledge. Martinez responded with local demonstration labs, allowing for hands-on time with new products. This should help frontline workers remain a reliable source for customer education and product implementation. It’s a good thing too, because the future of television looks increasingly complex for Martinez. “The traditional TV/Internet experience is no longer just within the home,” he says, “But wherever people reside, work and play.”

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Next Frontier: CableLabs Explores More than Speed Connectivity Era

Internet speed records are all the rage these days, with two separate breakthroughs making the headlines recently. One is more in the distant future, but the other hits closer to home.

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