21. Kristin Dolan
By
| November 1, 2013
President, Optimum Services
Cablevision Systems
Dolan oversees product management, marketing and sales for one of Cablevision’s crown jewels—its Optimum TV, phone and Internet products. She also helmed a new and comprehensive communications initiative featuring proactive customer notifications of outages and other issues. She leads multiple teams throughout the company and uniquely brings a business perspective along with a softer focus on consumers and brand affinity. “I define success in the workplace as identifying clear and meaningful business objectives, meeting them in a timely manner, and doing so in a positive and supportive environment,” she says.
What is the favorite part of your job?
Using collaborative and productive problem-solving to improve our products and provide a great experience for our customers.
How do you define success in the workplace?
I define success in the workplace as identifying clear and meaningful business objectives, meeting them in a timely manner, and doing so in a positive and supportive environment.
Who would you want to swap jobs with for a month and why?
I’d like to switch places with a curator at the V&A Museum in London so I can be energized and inspired in an environment that extends well beyond telecommunications.