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AI Could Change MVPDs’ Customer Service Efforts Dramatically

Large MVPDs are embracing artificial intelligence as a means to streamline customer service, with bots capable of handling the bulk of service requests

Video: Gary Shorman of Eagle Communications

Gary Shorman, president/CEO of Eagle Communications, speaks on how OTT could continue to change the landscape of the industry

Sling Wins Fight Night with PPV

Sling TV is already chalking up its own presentation of the fight as a success. The DISH-owned live TV service became the first virtual MVPD to offer a PPV event with UFC 214 in July, but the August boxing match between the undefeated champ and UFC challenger was a far more significant test

Influence This: Comcast Brings YouTube App to X1

Users of Comcast’s Xfinity X1 interface can now access their favorite YouTube videos via their set-top box

Comcast Reassures Investors

On Tuesday, Comcast chief Brian Roberts tried to settle those nerves at a Goldman Sachs conference, declaring the company’s in great shape

Youth Movement: E.W. Scripps Seeks Carriage for Millennial-Focused Newsy

With cable systems seeking ways to keep young video customers from cutting the cord, E.W. Scripps is expanding its millennial-focused news service, Newsy, into the pay-TV universe

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Screenster covers the intersection of online content and traditional media as the lines between web video and linear TV continue to blur.

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News Contact: Kaylee Hultgren | Advertising Contact: Rich Hauptner