Large MVPDs are embracing artificial intelligence as a means to streamline customer service, with bots capable of handling the bulk of service requests

Gary Shorman, president/CEO of Eagle Communications, speaks on how OTT could continue to change the landscape of the industry

Sling TV is already chalking up its own presentation of the fight as a success. The DISH-owned live TV service became the first virtual MVPD to offer a PPV event with UFC 214 in July, but the August boxing match between the undefeated champ and UFC challenger was a far more significant test

Users of Comcast’s Xfinity X1 interface can now access their favorite YouTube videos via their set-top box

On Tuesday, Comcast chief Brian Roberts tried to settle those nerves at a Goldman Sachs conference, declaring the company’s in great shape

With cable systems seeking ways to keep young video customers from cutting the cord, E.W. Scripps is expanding its millennial-focused news service, Newsy, into the pay-TV universe