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Cable One’s new CEO didn’t take The Independent Show’s mainstage pretending that he had all the answers. Read More »
Answering a customer’s billing question costs Conway Corp. about $10.50 when a human picks up the phone. With AI, that drops to $6.50—and 40% of callers never need a human at all. Read More »
As ACA Connects gets ready to ditch its annual Washington Summit next year for three fly-in events targeting lawmakers on the Hill, FCC Commissioner Olivia Trusty gave the organization its marching orders: tell us more. Read More »
NCTC continues to enhance its MVNO offering, announcing a new program for device subsidies, financing, trade-ins, upgrades and protection. Read More »
With AI a prevalent theme at NCTC and ACA Connects’ Independent Show, general counsel had a few precautions to share at a breakout panel. Read More »
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