The Skinny

The economic turbulence that burdened the industry in 1Q25 set the stage for intriguing earnings calls last week, with Comcast and Charter among the headliners. The former is planning to shift more focus onto price transparency and streamlining customer interactions following first-quarter dips in domestic broadband customers and a slight rise in churn. Charter, meanwhile, saw its stock jump despite revealing declines in internet and video customers. The provider is optimistic that its video strategy will continue to assuage attrition, but the 514,000 total mobile lines added during the quarter give Charter confidence in its approach to convergence.

Comcast: We Can Do Better
With Comcast losing 199,000 domestic broadband customers in 1Q25 and churn rising slightly, the operator is launching a new go-to-market approach as it works to provide more value to its customers with less friction. Read More »
 
 
Hope Ahead: Charter Mitigates Video Losses as Mobile Grows
Despite losing 60,000 internet and 181,000 video customers during 1Q25, Charter’s stock rallied following its earnings call. Read More »
 
 
T. Howard: Representation Takes Center Stage in Evening’s Speeches
One thing you couldn’t miss at the T. Howard Foundation dinner was the number of Deloitte employees among the crowd gathered at Cipriani Wall Street for the organization’s annual fundraising dinner. Read More »
 
 
Cable Hall of Fame 2025
When it comes to understanding the wide breadth of the cable industry, there’s no clearer example than the Cable Hall of Fame celebration. Read More »
 
 
Executive Round Up: Business Meeting Red Flags
We asked the Cablefax 100 what they see as a red flag in a business meeting. Here’s what some of the honorees called out. Read More »
 
 
Cablefax Daily: Your Vital Source for Industry News
Find out more about Cablefax Daily, the premium news source for high-level cable, broadband and media executives, at Cablefax Daily.
 

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Editorial: Noah Ziegler | Advertising: Amy Abbey | Marketing: Lauren Toolen