Comcast Digital took the bull by the horns in 2016 and invested heavily in creating a transformational shift in their customer experience. These efforts included dynamic targeting and personalization, advanced authentication methods enabling a single customer profile across multiple devices, transforming their support staff from agency staffing to in-house groups, innovative new payment methods, and rebuilding their account portal to give customers more choices, convenience and control.

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The Truth Always Prevails in HBO’s Alex Jones doc

In an era where misinformation and conspiracies run rampant, there are few court cases that epitomize those dangers more than Alex Jones and the multiple lawsuits he faced regarding the claims he made about the Sandy Hook Elementary School shooting in 2012.

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